Privacy Policy

Welcome to Hydrant, a project management consultancy operated by Hydrant Holdings LLC ("we," "us," or "our"). At Hydrant, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information while providing you with the best possible experience. By accessing and using Hydrant services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

In Short: We collect personal information that you provide to us.

Personal Information: We may collect personal information you provide, such as your name, email address, and contact details. This information helps us enhance your user experience and communicate important updates to you.

Single Sign-On (SSO) Data: If you log in using a third-party SSO, we collect and store basic profile information provided by these services. This includes your name, email address, and profile picture. This information is used to create and personalize your Hydrant account and streamline the login process.

Usage Information: We gather non-personal information about your usage of Hydrant services, including pages visited, features used, and interactions. This helps us understand user preferences and improve our services.

Device Information: We may collect device-specific details, such as your device's unique identifiers, operating system, and mobile network information, to optimize your experience with our services.

IP Address Location: We gather general location information from your IP address to better understand the geographic distribution of our users and tailor our services accordingly. This does not provide precise GPS data from your device.

How We Use Your Information

Enhanced Experience: The information you provide enables us to tailor Hydrant services to your needs, ensuring a seamless and efficient experience.

Service Improvement: We analyze aggregated usage data to continually enhance our features and overall performance.

Communication: We use your contact details to respond to inquiries, provide support, and notify you of important announcements or updates related to our services.

Information Sharing

Third Parties: We do not share your personal or usage information with third parties. However, certain third-party services may assist us in analyzing usage and enhancing performance without accessing identifiable user data.

Legal Requirements: In response to legal requests or when required by law, we may disclose information.

Data Security

While we take measures to secure your information, please be aware that no transmission over the internet is completely secure. We employ industry-standard security practices to protect data during transmission and storage.

Account Deletion

You can delete your Hydrant account by contacting us. Deleting your account removes your personal information and usage data. Please note that this action is irreversible and will result in the loss of all data connected to your account.

User Responsibility and Liability

Hydrant operates the Hydrant services ("Service"). This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

Changes to this Privacy Policy

This Privacy Policy may be updated to reflect changes in our practices. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

info@hydrant.us

Hydrant Holdings LLC
2174 S Main Street
Salt Lake City, UT 84115 USA

Conclusion

Hydrant is committed to ensuring your privacy and providing valuable project management consultancy services. We collect and use your information to enhance your experience and improve our services. By using Hydrant, you agree to the terms of this Privacy Policy. Thank you for trusting us with your project management needs.

CCPA Privacy Notice

This California Consumer Privacy Act (CCPA) Privacy Notice ("Notice") supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the CCPA and any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category A: Identifiers
Category B: California Customer Records personal information categories
Category I: Professional or employment-related information

For more details about the personal information we collect, including the categories of sources from which we receive personal information, please refer to our Privacy Policy.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information.
To provide, support, personalize, and develop our website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our responses.
To personalize your website experience and deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.

Your CCPA Rights and Choices

The CCPA provides California consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:some text
- Sales, identifying the personal information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Your Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

Emailing us at info@hydrant.us.
Sending post to
Hydrant Holdings LLC
2174 S Main Street
Salt Lake City, UT 84115 USA

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request.